What other payment method are available?

You have a choice to pay by PayPal, Postal Order, Cheque or Bank Transfer. For International Customers who do not have Credit Card or Paypal, you also have a choice to pay by Bank Transfer it is simple, we have customers from all over the world. Please contact us by email for our IBAN detail to make bank transfer.
UK customers if sending Cheque or Postal Order, please be sure to write a brief note of;
full postal address, contact phone number and the item you require on a note i.e. size, style and colour.
Please feel free to email if you have any questions or doubts.

What if I have a problem placing my order online or I’m not sure it’s gone through?

If you receive acknowledgement and confirmation emails then your order has gone through okay. If you haven't had any emails, go to the “My Account” section of the website and click on ORDER HISTORY. If your order doesn't appear on the list, you will need to place it again. If you aren't sure or need some help, contact us.

Can I amend or cancel an order once I’ve placed it?

Unfortunately, once your order has been confirmed, you can’t change or cancel it, so you should make sure you review it carefully as you go through the checkout process. If you want to cancel an order that has been confirmed, you'll need to contact us before we dispatch it.

What delivery options do you offer and how much do they cost?

For all UK orders delivery is FREE.  International custmers please check our price charts or individual listings.

Do I have to sign for the delivery when it arrives?

Signature would be required up on delivery.

What happens if there’s no-one in when my parcel is delivered?

With our Express Delivery service the postman may leave a card asking you to collect your parcel from your local Post Office sorting office. Same also applies with DHL, they would also leave a card so delivery can be re-arranged.

Can I place an order online and pick it up?

Unfortunately we do not offer this service at the moment.

What If I am happy with purchase but require exchange for different size?

Please return to the address below, within 14 days of purchase. Please enclose a cheque or postal Order of £7.50 made payable to S.Miah with returns or simply pay via Paypal.

Address your parcel to:

S.Miah & Liz
46 Hughes Mansion
Vallance Road
London,
E1 5BJ
United Kingdom

Take your parcel to your nearest Post Office and send via Royal Mail Speacial Delivery would be under £9.99 and comes with tracking www.royalmail.com .
If your parcel weighs more than 2kg, it can also be sent with tracking via Royal Mail 2nd Class Recorded Sign-For would be under £10.00
If you are outside U.K and wish return item for exchange or refund, then similiar method maybe used but obviously prices may differ for different countries. Please be sure to insure your parcel and send with tracking number. Other easy method is send with DHL no matter which country you live in, DHL would collect from your house and everything can be done online. Visit DHL on www.dhl.com Please ensure returns are packaged properly. so they do not get damaged while on delivery.

Returns,

If you are anything less than delighted with an item for any reason, you can send it back to us
within 14 days of receipt for exchange or refund. The goods must be returned in saleable condition and in their original packaging. Refunds will be credited to your original method of payment.


Refunds

We will refund the purchase price of the returned goods. However, the delivery charges will not be refunded. Unless there was a mistake made by us.
Refunds are usually processed within three days after the goods are received back.

Thank You