Elizabeth Miller Online Fashion Store Guarantee

We assure that you'll be satisfied with www.elizabeth-miller.com , This website (secured eCommerce site) is run by a small and dedicated team who have spent a lot of time creating the kind of company that we'd like to deal with if we were you. You have our absolute commitment.

We assure to despatch your order when we say we will.

We also assure and promise to sort out any problem with your order. Just contact us if you have any problems with an order at: sales@elizabeth-miller.co.uk we'll tell you exactly what steps we're going to take to rectify the problem.

We promise we won't pass your email details on to anyone else. All your details will treated as strictly confidential. We're internet users, too, and we know how annoying unsolicited email can be. We wouldn't risk annoying you by being the cause of it.

Despatch Times

If you order between Monday to Friday we'll despatch in 2 days and you'll receive within 3 working days in UK due to very busy time. If we are busy or out of stock, then we would also contact and request little more time.on International orders please allow 7 working days.

Elizabeth Miller Leatherwear is constantly updated, stay at the forefront of fashion trend. Demand for quality leather jackets is high, and we occasionally run out of popular items. If we have run out of stock and can't despatch your order the next working day, we'll email or phone you with a revised despatch date. You can then either accept the revised delivery date or cancel the order, as you wish. This means that these goods will normally be despatched within 2-3 working days of ordering. If despatch is going to be longer than 4 working days, we'll contact you with a revised date which you can either accept or cancel the order, as you wish.

Postage

www.elizabeth-miller.com offers standard postage and packing for all orders.

Returns, Replacement & Refunds

If you are not satisfied with the goods, they can be replaced, or alternatively, a full money refund (Less Postage & Packing) made by return, provided it is returned within (30 days UK) or (30 days EU & Overseas) from reciept of the goods, UNWORN (except for trying on purposes of course). Please  email us before you return the goods, telling us that you are returning the goods and why. NOTE: Jackets that are personalised with insignia, or that have had any form of customised sizing, are non-returnable

Thank You