1.Dispatch Policy. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Currently, despatch time is approximately 2/5 days. However, this can change on a day to day basis, depending on how busy we are. Please feel free to email to check on this. Once you have placed an order, a order acknowledgement will be emailed to you with an expected date of despatch for your order.

UK. Your order will be sent by Royal Mail Speacial Delivery Signed For Service or other reputable Couriers.

EU. Your order will be sent by DHL Euro Plus. And other Express Courirs. Transit time will vary depending on which country you are located in, but an average time to be allowed is 3 - 5 days. The package will require a signature at delivery.
 
Outside EU. Your order will be sent by DHL Worldwide, and Air Mail Speacial-Delivery-Recorded. Transit time will vary depending on which country you are located in, but an average time to be allowed is 5 - 10 days. You should be aware that delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties - these charges are not refundable on returns.

Prices: The price shown for the goods excludes postage and packing. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery, but before you are asked to confirm the order.

Returns: Replacement & Refund. If you are not satisfied with the goods, they can be replaced, or alternatively, a full money refund (Less Postage & Packing) made by return, provided it is returned within (14 days UK) or (30 days EU & Overseas) from reciept of the goods, UNWORN (except for trying on purposes of course). Please  email us before you return the goods, telling us that you are returning the goods and why. NOTE: Jackets that are personalised with insignia, or that have had any form of customised sizing, are non-returnable

IMPORTANT: Outside EU customers
When returning goods, please make sure you state on the customs declaration that the goods are 'being returned to the manufacturer for replacement/refund'

Colours. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

Confidentiality. All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Jurisdiction. The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights. None of the above Terms and Conditions affects your statutory consumer rights.

If you have any queries, please don't hesitate to contact us, we will be pleased to help you.

www.elizabeth-miller.co.uk